QUESTS

Depends on the order. A single Spiral Abyss 36-star clear is usually 24–48 hours. AR pushes from 50 to 60 land inside 7–10 days. Banner-targeted Primogem farms are quoted to a specific pity target. You get an ETA at checkout, in writing, before you pay.

HoYoverse uses standard server-side telemetry plus the mhyprot client check. We play conservatively: region-matched VPN, no third-party tools, no overlays, no Resin generators. Ten years of clean accounts across 40+ games says the method works.

Yes, but coordinate it. We schedule your free hours into the run plan so we never overlap. If you log in mid-session you will see us, which is why we hand the account back any time you ask.

All Genshin Impact platforms with cross-progression accounts are fully supported. We match the session to your primary login region, regardless of which device you usually play on.

If you order before the banner closes and we cannot land the pull inside the window, the work is refunded under our escrow refund guarantee. We do not start a banner-targeted order we cannot finish.

Yes. Pity-aware Primogem farming, event chest sweeps, weekly Resin burn, and reward claims are all scoped to feed the banner you name at checkout. We do not pull on your account without explicit written instruction.

Payment goes into escrow on order, releases only after you verify the deliverable. Credentials move through a one-time encrypted link that destroys itself after read. Nothing is stored past order close.