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Frequently Asked Questions

Find quick answers about Neonsect. Can’t find what you need? Talk to our team.

What is the estimated completion time (ETA)?

Every service has a live ETA configured at checkout from your exact selections. Most orders are picked up within 15 minutes and run continuously; larger ones are split across sessions so progress never stalls. Track it in real time from your account dashboard.

Is my account safe during execution?

Orders are played by hand — no bots, no scripts, no exploits — from a connection matched to the region your account plays in. Where an order needs your login, the credentials move through a private channel, are used for that order only, and the session ends when the work does. Where it does not, we never ask for them.

Can I keep using my account during the order?

Yes. We only need the account during the windows agreed with your assigned pro — outside those it is entirely yours, and you can ask for it back at any point.

How does the payment escrow work?

Your funds are locked in escrow the moment you check out. The assigned pro is only paid after you verify the delivered result and manually authorise the release — your money never sits with us before the work is checked.

What if something goes wrong — do you redeliver?

If a result falls short of what you configured, we re-run it at no extra cost. If we cannot deliver what was promised at all, you get your money back. Your funds stay in escrow the whole time and are released only when you confirm the result.

Do you match my region and server?

Yes. Every order runs on a connection matched to the region your account plays in, rather than from wherever a booster happens to sit.

What do you need from me to start?

Only what the service asks for at checkout — usually your platform, in-game handle, and the account access or lobby invite your assigned pro needs. Your manager confirms everything on live chat before anything begins.

How is the order delivered?

It depends on the service: rank and level boosts and farming are hand-played on your account or via an in-game hand-off; currency and items are delivered in-game. You get progress updates throughout and confirm the result before escrow releases.

Is boosting bannable?

There is always some risk, and anyone who tells you there is none is selling. What we control is how the work is done: manual play by real people, no bots, no scripts, no exploits, on connections matched to your region. We have run this way across 50+ games since 2016.

What payment methods do you accept?

Card, Apple Pay, Google Pay, PayPal and crypto through secure checkout, plus direct PayPal with a manager on live chat. Funds stay in escrow until you approve the delivered result.

Can’t find the answer you’re looking for?

Our support team is ready to help you 24/7.